Returns & Exchanges
At Trak Racer, we stand by the quality of our racing simulators and electronics, offering a 30-day return window for products in their original packaging. We aim to ensure every driver is fully satisfied with their rig or accessory purchase.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original factory packaging, ensuring all cables, manuals, and mounting hardware are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our designated regional distribution center.
Inspection and Refund
Once our technicians verify the condition of the hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing